amball business-software takes the protection of your personal data very seriously. We do everything to store your data confidentially. In the following we explain, how we store and use personal and usage data.

1. Is personal data collected at amball.de?

amball business-software does not collect any personal data of visitors to its web site during their visit. Personal data in the sense of the Federal Data Protection Act (Bundesdatenschutzgesetz) is only collected, stored and used, if there is the possibility on the internet offer to enter personal or business data (e. g. via call back form, registration for our newsletter). This data is revealed by the user explicitly on a voluntary basis.

2. Which data is collected when using amball.de?

In order to find out, whether our offer is of interest for our users and to improve it, we collect standard, non-personal, especially statistical, data on the use of amball.de. When you access our web site, information are automatically (not by registration) collected, but they are not allocated to a certain person (e. g. used internet browser, operating system, domain name of the web site you came from, number of visits, viewed pages, access times). This data is provided by your browser. Data and information from server log files are collected on a general basis and used for statistics and analyses.

2.1 Cookies

A cookie is a small data file, automatically transferred from a web site to the hard disk of your computer. When visiting our web site we might save information in the form of a cookie on your computer, which automatically recognizes your PC on your next visit. Cookies, for example, allow us to adjust a web site to your interests or to save your password, so you don’t have to enter it again. If you don’t wish us to recognize your computer again, modify your internet browser setting to delete cookies form your computer hard disk, to block all cookies or to warn you before saving a cookie. Most browsers accept cookies as a standard. However, you can decline cookies or select and accept certain cookies by modifying your browser setting. If you deactivate cookies, certain features of our site might not be available to you, some web sites might not be displayed correctly. Information on often used browsers and adjustment of cookie settings can be found on these web sites:
 
Information on adjusting cookie settings can be found on the web sites of browser providers:
Microsoft Internet Explorer:
http://www.microsoft.com/info/cookies.htm
Mozilla Firefox Europe:
http://www.mozilla-europe.org/

3. How is your data used?

amball business-software uses personal data to offer you better service, to meet your requirements and interests. We mainly use your data to improve your transactions and orders, to communicate with you, to offer services and support, to keep you up-to-date on current services and campaigns, and to personalize and customize certain offers and some amball business-software web sites. Occasionally we use your data to contact you within the scope of surveys on amball business-software products and services. In these cases you can choose your personal data protection settings (see section 6 “data protection settings and freedom of choice”).

Personal data, which has been collected online, may also combined with information you have given amball business-software on other occasions, such as product registration, call center or public events such as trade fairs or seminars.

Non-personal data is collected to get data on usability, performance and efficiency of the amball business-software web site. We use this data to improve both usability and content of our site.

4. Is the data passed on to third parties?

amball business-software will not sell or let or pass on your personal data to third parties without your explicit consent, unless obliged to do so by legal regulations.

amball business-software cooperates with third service providers and third providers, in order to offer you complete products, services and solutions as described in section “How is your data used?”. Suppliers and service providers are obliged to handle data they receive from amball business-software, confidentially and only use them for rendering services and carrying out business transactions on behalf of amball business-software. In order to offer our customers the best possible service, amball business-software may choose another service provider or enter into a cooperation contract with additional service providers. amball business-software does not pass on personal data to third parties without your explicit consent, unless we are obliged to do so by legal regulations.

amball business-software or its cooperating companies may merge with another company or be absorbed by it, or some or all related company data may be taken over. In case of such a combination or merger, amball will try to inform you in time, if any personal data is passed on to the merging or absorbing company, in order to continue to offer you the best possible service.

5. Individual options

At amball business-software you can receive various product and service related information. If you wish you may subscribe certain product and service specific information as well as amball business-software direct marketing campaigns. Direct marketing campaigns of amball business-software can for example comprise information on new products, special offers or invitations to participate in surveys. You can choose how you wish to get information on amball business-software direct marketing campaigns: via post, e-mail, fax or phone. Further instructions can be found in section 7. We are always trying to consider your requests. This option does not apply to marketing and communication campaigns relating to handling orders, contracts, support, product safety warnings or driver updates.

6. Data protection settings and freedom of choice

Subscription services

In order to deselect or unsubscribe campaigns and information, you explicitly required earlier (e. g. e-mail newsletter), please use one of the following methods:

• Choose the link „unsubscribe“ or „cancel“, conained in every subscription communication.
• Write to newsletter@amball.de. Please give your name, e-mail address, postal address as well as all relevant information on your amball business-software subscriptions and registrations.

7. Access and accuracy of personal data

amball business-software is anxious to store you personal data correctly. We have implemented technologies, administration procedures and guidelines, which are to guarantee a correct storage of customer data. We grant you access to your personal data, so can edit your data if required. To protect your privacy and your safety we also take measures to check your identity (such as entering a password and a user ID), before giving you access to your data. Certain sections of the amball business-software web site may only be accessed by authorized persons, entering a special password or another personal ID.

8. Safety of personal data

amball business-software feels obliged to protect your personal data. In order to prevent unauthorized access or disclosure of your data and to guarantee legitimate use of your data, amball business-software has relevant physical and administrative procedures for protecting and safeguarding collected data.

9. Modifications of this statement

Should there be any updates on the conditions for the online data protection statement of amball business-software, we make these modifications available and update the modification date of this document. Thus you know at all times, which data we collect online, how we use it and which options you have. If there are any changes of the records this statement is based on, those customers concerned will be informed in time.
This statement on data protection will be adjusted to changes in legislation or jurisdiction. Please check this site regularly for any changes.

last update: 2007-04-03